Registered from 11 August 2014.
GP practice · independent evidence profile
Lion Health
2 Lowndes Road, Stourbridge, West Midlands, DY8 3SS
CQC location 1-1522728881NHS organisation code M87011
A registered address may be where care is managed rather than delivered.
ODS code M87011. Data refreshed 31 August 2026.
Location and contact
2 Lowndes Road, Stourbridge, West Midlands, DY8 3SS
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is not always responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Lion Health
Assessment dated 30 June 2025. Published 19 November 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. The recent National GP Patient Survey showed 88% of patients said their needs were met at the last appointment, this was equivalent to the local average 88% and in line with the national average 90%, however, only 52% of people were happy with their overall experience of contacting this GP practice, this was lower than the local average 64% and national average 70%. There was an active patient participation group (PPG) who represented the views of people using the service.
GP Patient Survey 2026
What registered patients reported
101 completed questionnaires · 31.4% response rate.
Overall experience was good
Confidence interval 29.8%–93.2%Experience of contacting the practice was good
Confidence interval 24.9%–90.2%Last appointment met the patient’s needs
Confidence interval 49.2%–99.6%Healthcare professional was good at listening
Confidence interval 42.1%–98.3%Healthcare professional treated the patient with care and concern
Confidence interval 44.2%–98.8%Patient had confidence and trust in the healthcare professional
Confidence interval 50.2%–99.7%Reception and administrative team were helpful
Confidence interval 31.3%–94.5%Contacting the practice by phone was easy
Confidence interval 3.9%–65.4%Contacting the practice through its website was easy
Confidence interval 17.1%–88.3%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Lion Health
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
13 March 2024Requires improvementCQC rating history
9 August 2018OutstandingCQC rating history
31 March 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.