Registered from 16 March 2023.
GP practice · independent evidence profile
The Medic Care Surgery
Sittingbourne Memorial Hospital, Bell Road, Sittingbourne, Kent, ME10 4DT
CQC location 1-14937325721NHS organisation code G82698
A registered address may be where care is managed rather than delivered.
ODS code G82698. Data refreshed 31 August 2026.
Location and contact
Sittingbourne Memorial Hospital, Bell Road, Sittingbourne, Kent, ME10 4DT
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for The Medic Care Surgery
Assessment dated 10 October 2024. Published 2 September 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. Recent patient survey results from the National GP Patient Survey 2024 reported above local and national averages for patient satisfaction. 71% of the respondents rated their experience of this practice as good overall. The NHS Friends and Family Test showed people were satisfied with services. There was an active patient participation group (PPG) who actively tried to engage people and represented the views of people using the service.
GP Patient Survey 2026
What registered patients reported
128 completed questionnaires · 29% response rate.
Overall experience was good
Confidence interval 55.7%–62.5%Experience of contacting the practice was good
Confidence interval 50%–57.1%Last appointment met the patient’s needs
Confidence interval 89.4%–93.4%Healthcare professional was good at listening
Confidence interval 77.5%–83.3%Healthcare professional treated the patient with care and concern
Confidence interval 79.1%–84.7%Patient had confidence and trust in the healthcare professional
Confidence interval 89.3%–93.4%Reception and administrative team were helpful
Confidence interval 79.8%–85.2%Contacting the practice by phone was easy
Confidence interval 32.2%–39.1%Contacting the practice through its website was easy
Confidence interval 40.3%–50.3%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The Medic Care Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Services for everyone
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.