Registered from 26 January 2023.
GP practice · independent evidence profile
Roysia Surgery
1 Burns Road, Royston, SG8 5PT
CQC location 1-14807965905NHS organisation code E82132
A registered address may be where care is managed rather than delivered.
ODS code E82132. Data refreshed 1 September 2026.
Location and contact
1 Burns Road, Royston, SG8 5PT
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is exceptionally well-led
Latest published evidence
Ongoing Assessment for Roysia Surgery
Assessment dated 12 November 2024. Published 14 February 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
In the 2024 National GP Patient Survey, the four key indicators we use to measure access were in line with or above the local and national averages. The practice was above average for telephone access. The remaining three indicators related to; overall experience of making an appointment; satisfaction with GP practice appointment time; and satisfaction with the appointments they were offered. All three were considered comparable to the local and and national averages. The practice had reviewed and were actively responding to the survey results to continuously improve patient experience.
GP Patient Survey 2026
What registered patients reported
112 completed questionnaires · 35.3% response rate.
Overall experience was good
Confidence interval 73.7%–82.1%Experience of contacting the practice was good
Confidence interval 71.5%–80.2%Last appointment met the patient’s needs
Confidence interval 84.7%–91.3%Healthcare professional was good at listening
Confidence interval 85.9%–92.2%Healthcare professional treated the patient with care and concern
Confidence interval 82.6%–89.7%Patient had confidence and trust in the healthcare professional
Confidence interval 91.5%–96.4%Reception and administrative team were helpful
Confidence interval 80.7%–88.1%Contacting the practice by phone was easy
Confidence interval 60.9%–70.8%Contacting the practice through its website was easy
Confidence interval 35.6%–54%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Roysia Surgery
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
19 May 2022GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.