Registered from 1 November 2022.
GP practice · independent evidence profile
LONGROYDE SURGERY
38 Castle Avenue, Brighouse, HD6 3HT
CQC location 1-14183616785NHS organisation code B84623
A registered address may be where care is managed rather than delivered.
ODS code B84623. Data refreshed 1 September 2026.
Location and contact
38 Castle Avenue, Brighouse, HD6 3HT
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for LONGROYDE SURGERY
Assessment dated 10 April 2025. Published 15 August 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of the assessment, we reviewed the most recent National GP Patient Survey for 2024, NHS Friends and Family Test (FFT) and asked the practice to invite patients to share their experience of the service via the Give feedback on Care section on the Care Quality Commission’s website. We received feedback from 279 people via the give feedback on care section on the Care Quality Commission’s website. Out of this submitted feedback 99.4% was positive, with people saying how easy it was to get an appointment, how friendly the staff were and how there was always clear communication. The National GP Patient Survey for 2024showed that 93% of patients felt their needs were met during their last general practice appointment compared to the national average of 90%, and 98% had confidence and trust in the healthcare professional they saw or spoke to, which was higher than the national average of 92%. We also saw that 95% of people would describe their overall experience of the GP practice as good, the national average for this is 74%. Friends and Family test (FFT) results between January 2025 and May 2025, consistently showed a minimum of 90% of patients rating the service as very good or good. Feedback included how polite the staff were and how they provided an excellent service. During this assessment we spoke with a representative from the practice’s Patient Participation Group (PPG), they described how their views were listened to and when possible, acted on by management. They explained how the practice was compassionate, and they felt valued as a member of the PPG.
GP Patient Survey 2026
What registered patients reported
98 completed questionnaires · 26.4% response rate.
Overall experience was good
Confidence interval 94.5%–98.9%Experience of contacting the practice was good
Confidence interval 92.7%–98%Last appointment met the patient’s needs
Confidence interval 96.3%–99.6%Healthcare professional was good at listening
Confidence interval 98.3%–100%Healthcare professional treated the patient with care and concern
Confidence interval 98.2%–100%Patient had confidence and trust in the healthcare professional
Confidence interval 98.3%–100%Reception and administrative team were helpful
Confidence interval 95.2%–99.3%Contacting the practice by phone was easy
Confidence interval 91.8%–97.7%Contacting the practice through its website was easy
Confidence interval 64.4%–80.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of LONGROYDE SURGERY
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
19 August 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.