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GP practice · independent evidence profile

School House Surgery

Hertford Road, Brighton, East Sussex, BN1 7GF

CQC location 1-13940757815NHS organisation code G81613
Current overall CQC ratingRequires improvementAssessment dated 13 May 2024
Active registrationRegistered

Registered from 16 December 2022.

Registered addressHertford Road, Brighton, East Sussex, BN1 7GF

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Surrey and Sussex Integrated Care Board

ODS code G81613. Data refreshed 31 August 2026.

Location and contact

Hertford Road, Brighton, East Sussex, BN1 7GF

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Requires Improvement
59%

This service is not always safe

Well-led

Requires Improvement
61%

This service is not always well-led

Latest published evidence

Ongoing Assessment for School House Surgery

Assessment dated 13 May 2024. Published 23 December 2024.

What CQC reported

The service is not performing as well as it should and we have told the service how it must improve.

People’s experience

People were mostly positive about the care and treatment they received at the practice in the last 12 months. Feedback received directly to CQC and recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. There was an active patient participation group who represented a group of practices in the local primary care network. They had regular events and told us their key priority was to encourage patient engagement, as a low number of patients represented School House Surgery.

GP Patient Survey 2026

What registered patients reported

83 completed questionnaires · 16% response rate.

68%

Overall experience was good

Confidence interval 59.5%–75.5%
72.3%

Experience of contacting the practice was good

Confidence interval 63.8%–79.4%
90%

Last appointment met the patient’s needs

Confidence interval 83.4%–94.1%
84.4%

Healthcare professional was good at listening

Confidence interval 76.9%–89.8%
84.4%

Healthcare professional treated the patient with care and concern

Confidence interval 77%–89.8%
89.3%

Patient had confidence and trust in the healthcare professional

Confidence interval 82.7%–93.6%
88.5%

Reception and administrative team were helpful

Confidence interval 81.7%–93%
50.6%

Contacting the practice by phone was easy

Confidence interval 41.8%–59.3%
37.7%

Contacting the practice through its website was easy

Confidence interval 24.7%–52.7%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of School House Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures

Specialisms

Services for everyone

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.