Registered from 10 January 2023.
GP practice · independent evidence profile
Al-Fal Medical Group - Pikes Lane Medical Centre
Deane Road, Bolton, Lancashire, BL3 5HP
A registered address may be where care is managed rather than delivered.
ODS code P82640. Data refreshed 31 August 2026.
Location and contact
Deane Road, Bolton, Lancashire, BL3 5HP
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Al-Fal Medical Group - Pikes Lane Medical Centre
Assessment dated 31 July 2025. Published 23 September 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how management had made positive changes because of feedback, such as implementing a new phlebotomy service at the practice and introducing modernised telephony and appointment-making systems. We received feedback from patients as a result of the practice sharing CQC Give feedback on care information. The feedback was overwhelmingly positive. Patients described and gave examples of staff being caring, responsive and knowledgeable. People praised many different staff members, in various roles as being, excellent at their jobs, having behaved kindly towards them and as diligent in carrying out their tasks. This indicated that, within the practice staff team, a caring, helpful and listening culture was embedded.
GP Patient Survey 2026
What registered patients reported
91 completed questionnaires · 8.3% response rate.
Overall experience was good
Confidence interval 53.2%–69.1%Experience of contacting the practice was good
Confidence interval 46.6%–63.2%Last appointment met the patient’s needs
Confidence interval 73.6%–87.2%Healthcare professional was good at listening
Confidence interval 72.2%–85.8%Healthcare professional treated the patient with care and concern
Confidence interval 73.4%–86.8%Patient had confidence and trust in the healthcare professional
Confidence interval 92.3%–98.8%Reception and administrative team were helpful
Confidence interval 59.6%–75.1%Contacting the practice by phone was easy
Confidence interval 37.4%–53.7%Contacting the practice through its website was easy
Confidence interval 29.4%–52.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Al-Fal Medical Group - Pikes Lane Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Regulated activities
Specialisms
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.