Check My GPCare ratings, made clear
Search by postcode

GP practice · independent evidence profile

Al-Fal Medical Group - Pikes Lane Medical Centre

Deane Road, Bolton, Lancashire, BL3 5HP

CQC location 1-13938745562NHS organisation code P82640
Current overall CQC ratingGoodAssessment dated 31 July 2025
Active registrationRegistered

Registered from 10 January 2023.

Registered addressDeane Road, Bolton, Lancashire, BL3 5HP

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Greater Manchester Integrated Care Board

ODS code P82640. Data refreshed 31 August 2026.

Location and contact

Deane Road, Bolton, Lancashire, BL3 5HP

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
72%

This service is safe

Well-led

Good
71%

This service is well-led

Latest published evidence

Ongoing Assessment for Al-Fal Medical Group - Pikes Lane Medical Centre

Assessment dated 31 July 2025. Published 23 September 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how management had made positive changes because of feedback, such as implementing a new phlebotomy service at the practice and introducing modernised telephony and appointment-making systems. We received feedback from patients as a result of the practice sharing CQC Give feedback on care information. The feedback was overwhelmingly positive. Patients described and gave examples of staff being caring, responsive and knowledgeable. People praised many different staff members, in various roles as being, excellent at their jobs, having behaved kindly towards them and as diligent in carrying out their tasks. This indicated that, within the practice staff team, a caring, helpful and listening culture was embedded.

GP Patient Survey 2026

What registered patients reported

91 completed questionnaires · 8.3% response rate.

61.4%

Overall experience was good

Confidence interval 53.2%–69.1%
55%

Experience of contacting the practice was good

Confidence interval 46.6%–63.2%
81.4%

Last appointment met the patient’s needs

Confidence interval 73.6%–87.2%
79.8%

Healthcare professional was good at listening

Confidence interval 72.2%–85.8%
81%

Healthcare professional treated the patient with care and concern

Confidence interval 73.4%–86.8%
96.9%

Patient had confidence and trust in the healthcare professional

Confidence interval 92.3%–98.8%
67.9%

Reception and administrative team were helpful

Confidence interval 59.6%–75.1%
45.4%

Contacting the practice by phone was easy

Confidence interval 37.4%–53.7%
40.3%

Contacting the practice through its website was easy

Confidence interval 29.4%–52.2%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Al-Fal Medical Group - Pikes Lane Medical Centre

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

New

No approved community reviews yet.

Be the first to share a useful, factual experience.

Leave a review

Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.