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GP practice · independent evidence profile

Thornton Lodge Surgery

60 Thornton Lodge Road, Huddersfield, HD1 3SB

CQC location 1-13931067055NHS organisation code B85044
Current overall CQC ratingGoodAssessment dated 24 March 2026
Active registrationRegistered

Registered from 30 January 2023.

Registered address60 Thornton Lodge Road, Huddersfield, HD1 3SB

A registered address may be where care is managed rather than delivered.

Health-system areaNHS West Yorkshire Integrated Care Board

Area information from the registered record does not establish who funds or commissions this service. ODS code B85044. Data refreshed 19 October 2026.

Location and contact

60 Thornton Lodge Road, Huddersfield, HD1 3SB

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
0%

This service is caring

Effective

Good
67%

This service is effective

Responsive

Good
0%

This service is responsive

Safe

Good
63%

This service is safe

Well-led

Requires Improvement
62%

This service is not always well-led

Latest published evidence

Ongoing Assessment for Thornton Lodge Surgery

Assessment dated 24 March 2026. Published 29 September 2026.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

As part of the assessment, we reviewed the most recent 2026 National GP Patient Survey, NHS Friends and Family Test (FFT), and also asked the provider to invite patients to share their experience of the service via the Give Feedback on Care section on the Care Quality Commission’s website. From the National GP Patient Survey, we saw that the provider was generally rated in line with local and national patient satisfaction averages. For example, 90% of patients felt their needs were met during their last general practice appointment (local and national averages 90%), 95% had confidence and trust in the healthcare professional they saw or spoke to (local average 91% and national average 92%, and 73% described their overall experience of this GP practice as good (local average 73% and national average 77%). Data from the NHS Friends and Family Test for the 12 weeks previous to our assessment was mixed. We saw that 57% of patients rated the practice good or very good, whilst 19% rated the practice poor or very poor. We did not receive any Give Feedback on Care responses from patients. It was noted at the time of the assessment the provider did not have an operational patient participation group associated with the surgery.

GP Patient Survey 2026

What registered patients reported

72 completed questionnaires · 8.7% response rate.

73.3%

Overall experience was good

Confidence interval 68.4%–77.6%
68.1%

Experience of contacting the practice was good

Confidence interval 62.9%–72.9%
89.5%

Last appointment met the patient’s needs

Confidence interval 85.7%–92.4%
81.9%

Healthcare professional was good at listening

Confidence interval 77.4%–85.7%
80.7%

Healthcare professional treated the patient with care and concern

Confidence interval 76.2%–84.6%
95.3%

Patient had confidence and trust in the healthcare professional

Confidence interval 92.4%–97.1%
75.7%

Reception and administrative team were helpful

Confidence interval 70.7%–80.1%
54.2%

Contacting the practice by phone was easy

Confidence interval 48.7%–59.5%
48.4%

Contacting the practice through its website was easy

Confidence interval 42.1%–54.8%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

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Community experiences

Patient reviews of Thornton Lodge Surgery

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

25 March 2019GoodCQC rating history
25 January 2018GoodCQC rating history
25 May 2017InadequateCQC rating history
17 March 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.