Registered from 23 September 2022.
GP practice · independent evidence profile
BRENTFORD FAMILY PRACTICE
Brentford Health Centre, Boston Manor Road, Brentford, Middlesex, TW8 8DS
CQC location 1-13919553973NHS organisation code E85735
A registered address may be where care is managed rather than delivered.
ODS code E85735. Data refreshed 31 August 2026.
Location and contact
Brentford Health Centre, Boston Manor Road, Brentford, Middlesex, TW8 8DS
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for BRENTFORD FAMILY PRACTICE
Assessment dated 22 September 2025. Published 11 March 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were most of the time positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. The practice had analysed the National GP Survey results and had identified areas for improvement. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers made positive changes because of feedback. For example, improvements to access for vulnerable groups.
GP Patient Survey 2026
What registered patients reported
111 completed questionnaires · 17.3% response rate.
Overall experience was good
Confidence interval 70.8%–82.4%Experience of contacting the practice was good
Confidence interval 74.5%–85.5%Last appointment met the patient’s needs
Confidence interval 82.5%–91.9%Healthcare professional was good at listening
Confidence interval 80.2%–90%Healthcare professional treated the patient with care and concern
Confidence interval 77.3%–87.8%Patient had confidence and trust in the healthcare professional
Confidence interval 79.9%–90%Reception and administrative team were helpful
Confidence interval 75.6%–86.3%Contacting the practice by phone was easy
Confidence interval 77.6%–88.2%Contacting the practice through its website was easy
Confidence interval 51.9%–68.3%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of BRENTFORD FAMILY PRACTICE
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
DementiaEating disordersLearning disabilitiesMental health conditionsPhysical disabilitiesSensory impairmentServices for everyoneSubstance misuse problems
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.