Registered from 17 November 2022.
GP practice · independent evidence profile
Ravenscroft Medical Centre
166-168 Golders Green Road, London, NW11 8BB
CQC location 1-13904370095NHS organisation code E83039
A registered address may be where care is managed rather than delivered.
ODS code E83039. Data refreshed 31 August 2026.
Location and contact
166-168 Golders Green Road, London, NW11 8BB
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is not always effective
Responsive
This service is responsive
Safe
This service is not always safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Ravenscroft Medical Centre
Assessment dated 23 June 2025. Published 13 February 2026.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
Feedback we reviewed during this assessment showed that patient’s experience of the practice was largely positive.Feedback from the National GP Patient Survey and the NHS Friends and Family Test, showed that patients were positive about the overall experience of the GP practice but there was some negative feedback about attitudes and helpfulness of reception staff. The National GP Patient Survey (GPPS) carried out from January to March 2024 showed that patient satisfaction was generally equal to national averages for most questions.The same was true of the survey results between December 2024 and April 2025 which achieved a 19% response rate (502 responses). The Friends and Family Test carried out in June 2025 received 97 responses from the 320 surveys sent out. Responses were largely positive, with feedback including that patients received an efficient and professional service, clinical staff were knowledgeable and informative, and patients were able to receive an appointment at short notice.
GP Patient Survey 2026
What registered patients reported
101 completed questionnaires · 16.1% response rate.
Overall experience was good
Confidence interval 83.2%–92.7%Experience of contacting the practice was good
Confidence interval 77.8%–88.9%Last appointment met the patient’s needs
Confidence interval 92.3%–98.4%Healthcare professional was good at listening
Confidence interval 86.4%–95%Healthcare professional treated the patient with care and concern
Confidence interval 90.1%–97.2%Patient had confidence and trust in the healthcare professional
Confidence interval 94.4%–99.3%Reception and administrative team were helpful
Confidence interval 72%–84.3%Contacting the practice by phone was easy
Confidence interval 71.2%–84%Contacting the practice through its website was easy
Confidence interval 56.1%–76.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Ravenscroft Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
5 May 2022GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.