Registered from 2 August 2022.
GP practice · independent evidence profile
Clay Cross Medical Centre
Bridge Street, Clay Cross, Chesterfield, Derbyshire, S45 9NG
CQC location 1-13675146419NHS organisation code C81056
A registered address may be where care is managed rather than delivered.
ODS code C81056. Data refreshed 31 August 2026.
Location and contact
Bridge Street, Clay Cross, Chesterfield, Derbyshire, S45 9NG
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is not always safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Clay Cross Medical Centre
Assessment dated 27 January 2025. Published 23 June 2025.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
Results from the National GP Patient Survey showed that people were mostly satisfied with services. However, indicators for overall patient satisfaction with the practice and overall satisfaction with contacting the practice were below the national averages. There was an active Patient Participation Group (PPG) who represented the views of people using the service. Representatives from the PPG told us that their views were listened to and acted on where possible and the practice was open and honest. We asked the provider to encourage people to provide feedback to the CQC though their website, posters and text messages. However, we only received 1 patient comment which related to poor access to appointments. Healthwatch had received 4 negative complaints from people however, there were no common themes.
GP Patient Survey 2026
What registered patients reported
105 completed questionnaires · 29.9% response rate.
Overall experience was good
Confidence interval 53.3%–69.1%Experience of contacting the practice was good
Confidence interval 54.1%–70.1%Last appointment met the patient’s needs
Confidence interval 80.6%–91.7%Healthcare professional was good at listening
Confidence interval 74.2%–87.1%Healthcare professional treated the patient with care and concern
Confidence interval 66.1%–80.6%Patient had confidence and trust in the healthcare professional
Confidence interval 83.1%–93.5%Reception and administrative team were helpful
Confidence interval 72.6%–85.8%Contacting the practice by phone was easy
Confidence interval 36.7%–53.2%Contacting the practice through its website was easy
Confidence interval 16.6%–38.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Clay Cross Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
19 July 2019GoodCQC rating history
7 August 2018GoodCQC rating history
21 September 2017Requires improvementCQC rating history
27 April 2017InadequateCQC rating history
12 January 2017InadequateCQC rating history
3 December 2015Requires improvementCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.