Registered from 25 October 2022.
GP practice · independent evidence profile
Hillside House Surgery
The Bluebell Centre, Blue Bell Lane, Liverpool, Merseyside, L36 7XY
CQC location 1-13646313990NHS organisation code N83621
A registered address may be where care is managed rather than delivered.
ODS code N83621. Data refreshed 31 August 2026.
Location and contact
The Bluebell Centre, Blue Bell Lane, Liverpool, Merseyside, L36 7XY
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
GP Patient Survey 2026
What registered patients reported
117 completed questionnaires · 19% response rate.
Overall experience was good
Confidence interval 75.2%–81.5%Experience of contacting the practice was good
Confidence interval 63.7%–70.8%Last appointment met the patient’s needs
Confidence interval 88.4%–92.9%Healthcare professional was good at listening
Confidence interval 80.5%–86.2%Healthcare professional treated the patient with care and concern
Confidence interval 85.3%–90.4%Patient had confidence and trust in the healthcare professional
Confidence interval 90%–94.1%Reception and administrative team were helpful
Confidence interval 88%–92.5%Contacting the practice by phone was easy
Confidence interval 66.1%–73.2%Contacting the practice through its website was easy
Confidence interval 36.5%–51.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Hillside House Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
6 March 2019Requires improvementCQC rating history
30 April 2018GoodCQC rating history
16 April 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.