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Dentist · independent evidence profile

Great Cornard Dental Practice

178 Bures Road, Great Cornard, Sudbury, CO10 0JQ

CQC location 1-13632233028NHS organisation code V13415
Dental service · overall ratingNot rated by CQCAssessment dated 22 March 2026

Dental inspection findings, not an overall rating: CQC does not give overall ratings to dental services. Published inspection findings and reports are shown where available; absence of a rating is not a judgement about quality. How CQC checks dental services ↗

Active registrationRegistered

Registered from 24 February 2023.

Registered address178 Bures Road, Great Cornard, Sudbury, CO10 0JQ

A registered address may be where care is managed rather than delivered.

Health-system areaNHS Norfolk and Suffolk Integrated Care Board

Area information from the registered record does not establish who funds or commissions this service. ODS code V13415. Data refreshed 19 October 2026.

Location and contact

178 Bures Road, Great Cornard, Sudbury, CO10 0JQ

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Regulations met
0%

The service has met the regulations

Effective

Regulations met
0%

The service has met the regulations

Responsive

Regulations met
0%

The service has met the regulations

Safe

Regulations met
0%

The service has met the regulations

Well-led

Not all regulations met
0%

The service has not met all the regulations

Latest published evidence

Ongoing Assessment for Great Cornard Dental Practice

Assessment dated 22 March 2026. Published 4 June 2026.

What CQC reported

Not applicable

People’s experience

On the day of our inspection, we spoke with 7 patients and saw patient feedback from a further 5 patients. Patient feedback provided a generally positive view of the dental team and care provided by the practice. However, patients raised concerns regarding access to appointments and repeated cancellation of appointments. We also looked at feedback from patients gathered by the practice over the previous year. We noted 24 of the 26 feedback forms the practice received contained generally positive feedback about the dentist, staff and the treatment received. However, we noted patients again expressed concerns regarding appointment cancellations and telephone access. Comments included, ‘He [the dentist] is a gentle soul who put me at ease from my fist visit’, ‘ The receptionist is always helpful when needed, lovely dentist’ and ‘Very friendly staff and great service.’ Other comments included, ‘Cancelled frequently and at short notice’, ‘Difficult to get through on the phone’, ‘I have had appointments cancelled 26 times over the last 19 months’ and ‘Cancelled 3 times.’ Patients commented that they were able to book appointments within an acceptable timescale for their needs, however they had experienced cancellations. Patients told us the receptionist had been very helpful and communicative with regard to ensuring patients could rebook appointments. We were also told by patients that once seen, patients had enough time during their appointment without feeling rushed. Patients told us they were giveninformation to help them make an informed choice about their treatment. They were involved in decisions about their care. Patients said that when they were prescribed medicines, sufficient information was given. There was scope for improvement in sharing patient feedback with the team, ensuring it was reviewed and taking appropriate action where suggestions had been made. Complaints were not responded to within an acceptable timeframe, in line with the practice policy and recommended guidance.

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Community experiences

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Dentist

Regulated activities

Treatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

Not recordedNo published ratingCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

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Great Cornard Dental Practice, Sudbury — CQC inspection findings