Registered from 18 July 2022.
GP practice · independent evidence profile
The University Health Centre
Sand Street, Huddersfield, HD1 3AL
CQC location 1-13578790553NHS organisation code B85062
A registered address may be where care is managed rather than delivered.
ODS code B85062. Data refreshed 1 September 2026.
Location and contact
Sand Street, Huddersfield, HD1 3AL
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for The University Health Centre
Assessment dated 26 March 2025. Published 23 July 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The practice encouraged and used feedback from patients who used the service to make improvements. As part of this assessment, we reviewed patient feedback data available from the National GP Patient Survey (2024) and the NHS Friends and Family Test (FFT). Feedback from the National GP Patient Survey (2024) was slightly above national averages in the majority of outcomes. For outcomes in relation to kindness, compassion and dignity, we found 85.5% responded positively to the overall experience of the practice (national average 73.9%), 93% felt the healthcare professional was very good or fairly good at listening to them (national average 86.7%), 94.8% had confidence and trust in the healthcare professional they saw or spoke to (national average 92.3%), 89.6% felt the healthcare professional was very good or fairly good at treating them with care and concern (national average 85.3%); 87.8% felt they were involved as much as they wanted to be in decisions about their care and treatment (national average 90.9%) and 92% felt the reception and administrative team were helpful (national average 83%). Feedback regarding access showed that 78.4% responded positively to the overall experience of contacting their GP practice (national average 67.3%) and 61.2% responded positively to how easy it was to contact their GP practice by phone (national average 49.7%). The FFT data collected by the practice for the period April 2024 to April 2025, of which there were 1,460 responses, showed 92% of patients found the practice to be very good or good. We also invited patients to share their experience of the service they received via the Give Feedback on Care form on the Care Quality Commission’s website. However, we did not receive any feedback.
GP Patient Survey 2026
What registered patients reported
78 completed questionnaires · 7.1% response rate.
Overall experience was good
Confidence interval 61.7%–97%Experience of contacting the practice was good
Confidence interval 55.9%–95.2%Last appointment met the patient’s needs
Confidence interval 65.9%–98.8%Healthcare professional was good at listening
Confidence interval 61.2%–97.5%Healthcare professional treated the patient with care and concern
Confidence interval 57.4%–96.2%Patient had confidence and trust in the healthcare professional
Confidence interval 69.8%–99.5%Reception and administrative team were helpful
Confidence interval 62.3%–97.4%Contacting the practice by phone was easy
Confidence interval 43.4%–89.7%Contacting the practice through its website was easy
Confidence interval 34.8%–85.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The University Health Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
12 January 2024Requires improvementCQC rating history
4 February 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.