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GP practice · independent evidence profile

Partners in Health

Pavilion Family Doctors, 153a Stroud Road, Gloucester, Gloucestershire, GL1 5JJ

CQC location 1-13453333625NHS organisation code L84034
Current overall CQC ratingGoodAssessment dated 21 July 2025
Active registrationRegistered

Registered from 30 September 2022.

Registered addressPavilion Family Doctors, 153a Stroud Road, Gloucester, Gloucestershire, GL1 5JJ

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Gloucestershire Integrated Care Board

ODS code L84034. Data refreshed 31 August 2026.

Location and contact

Pavilion Family Doctors, 153a Stroud Road, Gloucester, Gloucestershire, GL1 5JJ

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
83%

This service is effective

Responsive

Good
79%

This service is responsive

Safe

Good
81%

This service is safe

Well-led

Good
82%

This service is well-led

Latest published evidence

Ongoing Assessment for Partners in Health

Assessment dated 21 July 2025. Published 2 December 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

Recent survey results, including feedback from the 2024 National GP Patient Survey (GPPS) showed that most people felt confident and trusted the clinician they saw or spoke with. The NHS Friends and Family Test (FFT) also highlighted most people were satisfied with the care and treatment they received from clinicians. As part of our assessment, we asked the service to share a link with people so they could share their feedback with CQC, but we did not receive a significant increase in feedback. The service did not have an active Patient Participation Group (PPG). However, the service had begun a process to relaunch the PPG and had received applications from interested parties.

GP Patient Survey 2026

What registered patients reported

103 completed questionnaires · 24.8% response rate.

77.9%

Overall experience was good

Confidence interval 63.3%–87.8%
65.7%

Experience of contacting the practice was good

Confidence interval 50.6%–78.3%
94.5%

Last appointment met the patient’s needs

Confidence interval 82.6%–98.4%
91.2%

Healthcare professional was good at listening

Confidence interval 78.5%–96.7%
90.6%

Healthcare professional treated the patient with care and concern

Confidence interval 77.5%–96.4%
94.2%

Patient had confidence and trust in the healthcare professional

Confidence interval 82.2%–98.3%
87.7%

Reception and administrative team were helpful

Confidence interval 74.2%–94.6%
55.3%

Contacting the practice by phone was easy

Confidence interval 40.1%–69.6%
54.8%

Contacting the practice through its website was easy

Confidence interval 31.9%–75.8%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Partners in Health

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

20 April 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.