Registered from 6 July 2023.
GP practice · independent evidence profile
The Dove Medical Practice
60 Dovedale Road, Birmingham, West Midlands, B23 5DD
CQC location 1-13452674370NHS organisation code M85081
A registered address may be where care is managed rather than delivered.
ODS code M85081. Data refreshed 31 August 2026.
Location and contact
60 Dovedale Road, Birmingham, West Midlands, B23 5DD
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for The Dove Medical Practice
Assessment dated 16 July 2024. Published 17 December 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
In the 2024 National GP Patient Survey (01/01/2024 to 30/04/2024), the practice’s data for patient satisfaction was below local and national averages. For example, patients were less satisfied with their overall experience of the service and how involved they felt in their care and treatment. Similarly, satisfaction scores for access on the telephone and contacting the practice by other means (NHS APP and practice website) were also below local and national averages. Patient feedback gathered by the practice was more positive.
Feedback received as part of this assessment was mixed. Patients continued to tell us they struggled to access appointments but they were positive about the care they received. Patients commented positively on the attitude of staff and told us they felt they were respected and treated with care and kindness.
GP Patient Survey 2026
What registered patients reported
114 completed questionnaires · 20.8% response rate.
Overall experience was good
Confidence interval 65.3%–82.7%Experience of contacting the practice was good
Confidence interval 63.9%–81.7%Last appointment met the patient’s needs
Confidence interval 77.8%–92%Healthcare professional was good at listening
Confidence interval 76.8%–91.4%Healthcare professional treated the patient with care and concern
Confidence interval 81.8%–94.6%Patient had confidence and trust in the healthcare professional
Confidence interval 87.4%–97.6%Reception and administrative team were helpful
Confidence interval 77.7%–91.9%Contacting the practice by phone was easy
Confidence interval 45.6%–66%Contacting the practice through its website was easy
Confidence interval 51.6%–74.5%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The Dove Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
17 April 2019GoodCQC rating history
25 July 2018Requires improvementCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.