Registered from 14 July 2022.
GP practice · independent evidence profile
Headstone Lane Medical Centre
238 Headstone Lane, Harrow, HA2 6LY
CQC location 1-13401231603NHS organisation code E84676
A registered address may be where care is managed rather than delivered.
ODS code E84676. Data refreshed 31 August 2026.
Location and contact
238 Headstone Lane, Harrow, HA2 6LY
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Headstone Lane Medical Centre
Assessment dated 18 June 2024. Published 7 November 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The national GP survey showed that 73.9% of respondents described their overall experience of this GP practice as good. The majority of responses were positive about their care and treatment and marginally below the local and national averages. The practice had an active Patient Participation Group (PPG) and reviewed feedback from the national patient survey and where possible acted on comments or suggestions made. Feedback submitted on NHS UK before and after our assessment was largely positive about people’s experiences.
GP Patient Survey 2026
What registered patients reported
96 completed questionnaires · 14.5% response rate.
Overall experience was good
Confidence interval 74.6%–82.9%Experience of contacting the practice was good
Confidence interval 79.4%–87.2%Last appointment met the patient’s needs
Confidence interval 79.7%–87.6%Healthcare professional was good at listening
Confidence interval 74.3%–82.9%Healthcare professional treated the patient with care and concern
Confidence interval 71.5%–80.4%Patient had confidence and trust in the healthcare professional
Confidence interval 88.5%–94.4%Reception and administrative team were helpful
Confidence interval 88.9%–94.6%Contacting the practice by phone was easy
Confidence interval 77.7%–85.7%Contacting the practice through its website was easy
Confidence interval 62.9%–76.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Headstone Lane Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
9 August 2018GoodCQC rating history
29 March 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.