Registered from 30 June 2022.
GP practice · independent evidence profile
Browney House Surgery
Front Street, Langley Park, Durham, County Durham, DH7 9YT
CQC location 1-13219276285NHS organisation code A83617
A registered address may be where care is managed rather than delivered.
ODS code A83617. Data refreshed 31 August 2026.
Location and contact
Front Street, Langley Park, Durham, County Durham, DH7 9YT
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Browney House Surgery
Assessment dated 8 August 2025. Published 7 October 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Accordingto the 2025 National GP Patient Survey, 75% of patients reported a positive overall experience with the practice, which was in line with the national average. Additionally, 93% rated the reception and administrative team as helpful, which is higher than the national average of 83%. However, only 73% said the healthcare professionals they saw or spoke with treated them with care and concern, which was below the national average of 86%. The Care Quality Commission (CQC) received a total of 47 feedback responses.Of these, 81% were positive, with patients praising the friendliness of staff, quick access to appointments, and the quality of care. The remaining feedback raised concerns relating to areas such as medications, communication, and referrals. Feedback from a Patient Participation Group (PPG) respondent indicated a generally positive and constructive relationship between the practice and its patients. Meetings were structured with pre-set agendas while allowing space for open discussion, and the practice was seen as responsive and engaged in both clinical and operational matters. One member raised concerns about gaps in support for domestic violence victims, which led the practice to raise awareness by displaying supportive posters and promoting a more open approach to referrals. While communication from the practice was described as transparent and timely, concerns were raised about low participation and limited diversity within the PPG. Strengthening collaboration was seen as requiring ongoing effort and consistent engagement. The response rate to the NHS Friends and Family Test was relatively low, with 42 submissions received between April 2024 and March 2025. Despite this, results indicated a good level of patient satisfaction with the overall experience of care. Of those who responded, 80.9% rated their experience as 'Very Good' and 14.2% as 'Good'. Staff from an aligned care home provided positive feedback regarding the standard of care delivered by Browney House Surgery to their residents, specifically noting that the care received from the practice was of a good standard.
GP Patient Survey 2026
What registered patients reported
100 completed questionnaires · 28.7% response rate.
Overall experience was good
Confidence interval 75.2%–81.6%Experience of contacting the practice was good
Confidence interval 81.2%–86.9%Last appointment met the patient’s needs
Confidence interval 96.1%–98.6%Healthcare professional was good at listening
Confidence interval 83%–88.6%Healthcare professional treated the patient with care and concern
Confidence interval 77.6%–83.9%Patient had confidence and trust in the healthcare professional
Confidence interval 82.7%–88.3%Reception and administrative team were helpful
Confidence interval 93.6%–96.8%Contacting the practice by phone was easy
Confidence interval 83.3%–88.7%Contacting the practice through its website was easy
Confidence interval 53.6%–68.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Browney House Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
25 January 2017GoodCQC rating history
15 April 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.