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GP practice · independent evidence profile

Lees Medical Practice

Athens Way, Lees, Oldham, Lancashire, OL4 3BP

CQC location 1-12783302204NHS organisation code P85022
Current overall CQC ratingGoodAssessment dated 10 June 2025
Active registrationRegistered

Registered from 17 March 2022.

Registered addressAthens Way, Lees, Oldham, Lancashire, OL4 3BP

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Greater Manchester Integrated Care Board

ODS code P85022. Data refreshed 31 August 2026.

Location and contact

Athens Way, Lees, Oldham, Lancashire, OL4 3BP

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
70%

This service is caring

Effective

Good
71%

This service is effective

Responsive

Requires Improvement
61%

This service is not always responsive

Safe

Good
75%

This service is safe

Well-led

Good
71%

This service is well-led

Latest published evidence

Ongoing Assessment for Lees Medical Practice

Assessment dated 10 June 2025. Published 15 September 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

We received some positive feedback about the service, however, people were mostly negative about their experiences of using the service. The 2025 NHS National GP Patient Survey showed people were mostly dissatisfied with most aspects of the service delivered by Lees Medical Practice. People who returned the CQC Give Feedback on Care (GFOC) feedback form requested by CQC, provided mostly negative feedback. People complained about difficulty with accessing a practitioner of their choice, timeliness of appointments and the attitude of front of house staff. In these complaints, people often also told us the practice had taken action to resolve complaints, by providing additional support or explanation. However, these patients still felt a sense of dissatisfaction with the practice and sometimes related negative incidents and experiences concerning their extended family. The NHS Friends and Family Test for the period May to June 2025, showed a large majority of people (73%) felt the practice was either good or very good. The minority of patients who completed GFOC forms providing positive feedback, stated, the practice worked hard to make improvements to access, staff, especially the clinicians, were kind, gentle and knowledgeable and the leaders worked in collaboration with other service providers to meet the needs of vulnerable people. People also described prompt care and treatment for themselves and family members when needed. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers made changes because of feedback.

GP Patient Survey 2026

What registered patients reported

89 completed questionnaires · 17.7% response rate.

58.2%

Overall experience was good

Confidence interval 48.1%–67.6%
58.9%

Experience of contacting the practice was good

Confidence interval 48.8%–68.2%
83.7%

Last appointment met the patient’s needs

Confidence interval 74.9%–89.9%
76.3%

Healthcare professional was good at listening

Confidence interval 66.6%–83.8%
88.3%

Healthcare professional treated the patient with care and concern

Confidence interval 80%–93.4%
85.7%

Patient had confidence and trust in the healthcare professional

Confidence interval 76.8%–91.6%
79.1%

Reception and administrative team were helpful

Confidence interval 69.9%–86%
47.9%

Contacting the practice by phone was easy

Confidence interval 37.9%–58.1%
58.4%

Contacting the practice through its website was easy

Confidence interval 45.1%–70.5%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Lees Medical Practice

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

26 October 2023Requires improvementCQC rating history
22 November 2022Requires improvementCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.