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GP practice · independent evidence profile

Hodford Road Surgery

73 Hodford Road, London, NW11 8NH

CQC location 1-12694973438NHS organisation code E83649
Current overall CQC ratingGoodAssessment dated 2 September 2025
Active registrationRegistered

Registered from 5 May 2022.

Registered address73 Hodford Road, London, NW11 8NH

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS West and North London Integrated Care Board

ODS code E83649. Data refreshed 31 August 2026.

Location and contact

73 Hodford Road, London, NW11 8NH

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
71%

This service is responsive

Safe

Good
63%

This service is safe

Well-led

Good
68%

This service is well-led

Latest published evidence

Ongoing Assessment for Hodford Road Surgery

Assessment dated 2 September 2025. Published 26 February 2026.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. For example, 95% of respondents from the 2025 National GP Patient Survey indicated they had confidence and trust in the healthcare professional they saw or spoke to in their last general practice appointment. 96% of respondents also felt their needs were met during their last general practice appointment. There was no active patient participation group (PPG) at the service. We spoke with previous members of the PPG and were told that the practice had been actively trying to promote PPG participation but had not been able to establish this as yet. The practice gathered patient views through multiple feedback channels, including the Friends and Family Test (FFT), iPlato surveys and Google reviews. In addition, locally initiated CollaboRATE surveys linked to the long-term condition pathway, designed to receive feedback from patients. Feedback was reviewed for themes, discussed at staff meetings and used to inform improvements around access, communication and care pathways.

GP Patient Survey 2026

What registered patients reported

107 completed questionnaires · 19.4% response rate.

82.8%

Overall experience was good

Confidence interval 78.4%–86.5%
78.7%

Experience of contacting the practice was good

Confidence interval 74%–82.7%
91.8%

Last appointment met the patient’s needs

Confidence interval 88.4%–94.4%
87%

Healthcare professional was good at listening

Confidence interval 82.9%–90.2%
87.1%

Healthcare professional treated the patient with care and concern

Confidence interval 83.1%–90.3%
90.1%

Patient had confidence and trust in the healthcare professional

Confidence interval 86.3%–92.9%
89.1%

Reception and administrative team were helpful

Confidence interval 85.2%–92%
76.4%

Contacting the practice by phone was easy

Confidence interval 71.6%–80.7%
51.9%

Contacting the practice through its website was easy

Confidence interval 44.6%–59.1%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Hodford Road Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

24 April 2020Inspected but not ratedCQC rating history
27 January 2020Requires improvementCQC rating history
27 March 2017GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.