Registered from 8 March 2022.
GP practice · independent evidence profile
Lytham Road Surgery
1st Floor, Fatima Health Centre, 228 Garstang Road, Fulwood, Preston, PR2 9QB
CQC location 1-12539348731NHS organisation code P81015
A registered address may be where care is managed rather than delivered.
ODS code P81015. Data refreshed 31 August 2026.
Location and contact
1st Floor, Fatima Health Centre, 228 Garstang Road, Fulwood, Preston, PR2 9QB
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is not always effective
Responsive
This service is responsive
Safe
This service is not always safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Lytham Road Surgery
Assessment dated 19 June 2025. Published 21 October 2025.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
People were mostly positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services and the results for the practice were generally above national and regional averages. There was an active patient participation group (PPG) who represented the views of people using the service. Feedback we received in connection with this inspection was mostly but not exclusively positive about their experiences of the service. People had very good access to appointments provided by a range of a multi-skilled clinicians including GPs, advanced nurse practitioners, practice nurses, clinical pharmacist, paramedic and healthcare assistants. The results of the National GP Patient Survey were usually higher than local and national average scores for patient satisfaction. Results indicated people were able to get through to the practice by telephone and website, reception and admin staff were helpful, and people were given a choice of appointment time. Results showed people felt that the healthcare professional they saw or spoke to was good at listening to them, they were good at treating them with care and concern during their last general practice appointment and people had confidence and trust in them. Learning from people’s complaints and concerns was seen as an opportunity for improvement. The service monitored patient views via the NHS Friends and Family Test and online feedback, and the results indicated people were satisfied with services.
GP Patient Survey 2026
What registered patients reported
124 completed questionnaires · 29.1% response rate.
Overall experience was good
Confidence interval 79.1%–96.9%Experience of contacting the practice was good
Confidence interval 70.4%–92.6%Last appointment met the patient’s needs
Confidence interval 85.8%–99.3%Healthcare professional was good at listening
Confidence interval 80.2%–97.5%Healthcare professional treated the patient with care and concern
Confidence interval 80.1%–97.5%Patient had confidence and trust in the healthcare professional
Confidence interval 86.7%–99.5%Reception and administrative team were helpful
Confidence interval 76.6%–95.8%Contacting the practice by phone was easy
Confidence interval 71.2%–93.4%Contacting the practice through its website was easy
Confidence interval 39.1%–82.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Lytham Road Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.