Registered from 3 February 2022.
GP practice · independent evidence profile
Hockley Medical Practice
60 Carver Street, Birmingham, West Midlands, B1 3AL
CQC location 1-12503842027NHS organisation code M85797
A registered address may be where care is managed rather than delivered.
ODS code M85797. Data refreshed 31 August 2026.
Location and contact
60 Carver Street, Birmingham, West Midlands, B1 3AL
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Responsive
This service is responsive
Effective
This service is effective
Well-led
This service is well-led
Safe
This service is safe
Caring
This service is caring
Latest published evidence
Ongoing Assessment for Hockley Medical Practice
Assessment dated 22 February 2024. Published 16 April 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
In the 2023 National GP Patient Survey, the practice’s data for access was mixed. Patient satisfaction with their GP practice appointment times and satisfaction with the appointment offered were in line with average. Patient satisfaction with getting through to the practice by phone and with the overall experience of making an appointment were below average. Patient feedback gathered by the practice was more positive, including feedback gathered after some recent improvements, but this cannot be compared directly to the National GP Patient Survey. We had feedback from 3 patients who made positive comments about the service, including the experience of making appointment . We recognise the pressure that practices are currently working under, and the efforts staff are making to maintain levels of access for their patients. At the same time, our strategy makes a commitment to deliver regulation driven by people’s needs and experiences of care. Although we saw the practice was attempting to improve access, this was not yet reflected in the GP patient survey data or other sources of patient feedback.
GP Patient Survey 2026
What registered patients reported
96 completed questionnaires · 11.8% response rate.
Overall experience was good
Confidence interval 42.1%–72.7%Experience of contacting the practice was good
Confidence interval 39.3%–70.6%Last appointment met the patient’s needs
Confidence interval 68.3%–92.9%Healthcare professional was good at listening
Confidence interval 58.1%–86.2%Healthcare professional treated the patient with care and concern
Confidence interval 57.5%–86.1%Patient had confidence and trust in the healthcare professional
Confidence interval 74.7%–96.2%Reception and administrative team were helpful
Confidence interval 61.3%–88.3%Contacting the practice by phone was easy
Confidence interval 31.8%–63.7%Contacting the practice through its website was easy
Confidence interval 19.1%–62.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Hockley Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
2 September 2022GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.