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GP practice · independent evidence profile

Yew Tree Medical Centre

21 Berryford Road, Liverpool, L14 4ED

CQC location 1-11991675874NHS organisation code N82002
Current overall CQC ratingGoodAssessment dated 4 March 2025
Active registrationRegistered

Registered from 1 December 2021.

Registered address21 Berryford Road, Liverpool, L14 4ED

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Cheshire and Merseyside Integrated Care Board

ODS code N82002. Data refreshed 31 August 2026.

Location and contact

21 Berryford Road, Liverpool, L14 4ED

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
79%

This service is effective

Responsive

Good
71%

This service is responsive

Safe

Good
69%

This service is safe

Well-led

Good
71%

This service is well-led

Latest published evidence

Ongoing Assessment for Yew Tree Medical Centre

Assessment dated 4 March 2025. Published 14 May 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

The provider encouraged and used feedback from people who used the service to make improvements. Feedback we reviewed showed that patient experience of the service was mixed. The results of the National GP Patient Survey were sometimes lower than local and national average scores for patient satisfaction regarding access but the practice had made improvements to their appointment and booking system because of this. Patient satisfaction was more positive once the person had received an appointment. The results showed that patients felt positive about their overall experience of the service; patients felt listened to, treated with care and concern, involved in decisions about their care and treatment, and had confidence and trust in the healthcare professionals. Recent results from the NHS Friends and Family Test, showed people were positive about their experience of the service with 100% of patients saying they would recommend the practice. They had a Patient Participation Group (PPG) that was run by the PCN.

GP Patient Survey 2026

What registered patients reported

99 completed questionnaires · 17% response rate.

62.6%

Overall experience was good

Confidence interval 53.8%–70.5%
55.3%

Experience of contacting the practice was good

Confidence interval 46.4%–63.9%
86.3%

Last appointment met the patient’s needs

Confidence interval 79%–91.4%
85.8%

Healthcare professional was good at listening

Confidence interval 78.5%–91%
86.1%

Healthcare professional treated the patient with care and concern

Confidence interval 78.8%–91.2%
88%

Patient had confidence and trust in the healthcare professional

Confidence interval 80.8%–92.7%
64.2%

Reception and administrative team were helpful

Confidence interval 55.3%–72.2%
34.9%

Contacting the practice by phone was easy

Confidence interval 26.9%–43.9%
21.6%

Contacting the practice through its website was easy

Confidence interval 13.5%–32.8%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Yew Tree Medical Centre

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.