Registered from 12 December 2013.
GP practice · independent evidence profile
Langley Medical Practice
Ewell Road, Surbiton, Surrey, KT6 6EZ
CQC location 1-1126352622NHS organisation code H84062
A registered address may be where care is managed rather than delivered.
ODS code H84062. Data refreshed 31 August 2026.
Location and contact
Ewell Road, Surbiton, Surrey, KT6 6EZ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Surbiton Health Centre
Assessment dated 23 September 2025. Published 18 May 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey. For example, the GP Patient Survey, 2025, found that the practice performed comparably or better than local and/or national averages for a range of issues including, ease of contacting the practice by phone, contacting the practice via its website. For example, 71% of respondents found it easy to contact the practice using its website, compared to a local average of 58% (51% nationally) of patients who found it easy to contact their practice via the practice website. Eighty-five percent of patients found the reception and administration team helpful. This was comparable to the local average but above the national average of 83%. However, only 45% of patients found it easy to contact the practice via the NHS app, compared to a local average of 54% and the national average of 49%. The practice also received positive feedback from the NHS Friends and Family Survey, 96% (48 out of 50) of patients who responded to the survey found their overall experience of the practice to be very good or good.
GP Patient Survey 2026
What registered patients reported
114 completed questionnaires · 29.4% response rate.
Overall experience was good
Confidence interval 83.8%–94.6%Experience of contacting the practice was good
Confidence interval 76.1%–89.5%Last appointment met the patient’s needs
Confidence interval 93.8%–99.5%Healthcare professional was good at listening
Confidence interval 89.3%–97.8%Healthcare professional treated the patient with care and concern
Confidence interval 88.8%–97.5%Patient had confidence and trust in the healthcare professional
Confidence interval 93.5%–99.5%Reception and administrative team were helpful
Confidence interval 92.6%–99.2%Contacting the practice by phone was easy
Confidence interval 67.9%–84.2%Contacting the practice through its website was easy
Confidence interval 74.3%–89.1%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Langley Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
21 March 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.