Registered from 1 July 2021.
GP practice · independent evidence profile
Iridium Medical Practice
299 Bordesley Green East, Stechford, Birmingham, B33 8TA
CQC location 1-11182248905NHS organisation code Y02893
A registered address may be where care is managed rather than delivered.
ODS code Y02893. Data refreshed 31 August 2026.
Location and contact
299 Bordesley Green East, Stechford, Birmingham, B33 8TA
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is not always caring
Effective
This service is not always effective
Responsive
This service is not always responsive
Safe
This service is not always safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Iridium Medical Practice
Assessment dated 13 January 2025. Published 27 May 2025.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
Patient feedback that we reviewed as part of this assessment was mixed about their experience of this practice. Results from the 2024 National GP Patient Survey, showed patients were not always satisfied with services. For example, of those patients responding to the survey, 78% felt at their last appointment the healthcare professional was good at listening to them, this was lower than the national average of 87%; 85% of patients had confidence and trust in the healthcare professional, this was lower than the national average of 92%. The practice had carried out their own patient survey in December 2024, we saw that in general, results from this survey were more positive. However, the provider acknowledged further improvements in some areas were still needed. Feedback about the practice on NHS and Healthwatch websites was mixed. Some patients described a good service, however other patients were less satisfied. Patients we spoke with during the assessment told us they were able to get an appointment however, there was not always continuity in care. From complaints that CQC received, we found patients said they did not always feel listened to or supported to complain when care and treatment did not meet their expectations. Other feedback included that patient’s experienced delays in receiving their repeat prescriptions. Data from the friends and family test (January 2023 to November 2024) showed that patient satisfaction was consistent, with approximately 75% of respondents providing positive feedback each month and 25% either negative or neutral comments.
GP Patient Survey 2026
What registered patients reported
104 completed questionnaires · 14.2% response rate.
Overall experience was good
Confidence interval 47.8%–87.4%Experience of contacting the practice was good
Confidence interval 49.4%–88.7%Last appointment met the patient’s needs
Confidence interval 61.7%–96.1%Healthcare professional was good at listening
Confidence interval 56.3%–93%Healthcare professional treated the patient with care and concern
Confidence interval 58.3%–93.9%Patient had confidence and trust in the healthcare professional
Confidence interval 68.7%–98.2%Reception and administrative team were helpful
Confidence interval 60.9%–95.4%Contacting the practice by phone was easy
Confidence interval 37.6%–80.8%Contacting the practice through its website was easy
Confidence interval 19.4%–75.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Iridium Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
30 November 2022GoodCQC rating history
20 June 2022GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.