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Iridium Medical Practice

299 Bordesley Green East, Stechford, Birmingham, B33 8TA

CQC location 1-11182248905NHS organisation code Y02893
Current overall CQC ratingGoodAssessment dated 10 March 2026
Active registrationRegistered

Registered from 1 July 2021.

Registered address299 Bordesley Green East, Stechford, Birmingham, B33 8TA

A registered address may be where care is managed rather than delivered.

Health-system areaNHS Birmingham and Solihull Integrated Care Board

Area information from the registered record does not establish who funds or commissions this service. ODS code Y02893. Data refreshed 19 October 2026.

Location and contact

299 Bordesley Green East, Stechford, Birmingham, B33 8TA

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
71%

This service is effective

Responsive

Good
71%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
82%

This service is well-led

Latest published evidence

Ongoing Assessment for Iridium Medical Practice

Assessment dated 10 March 2026. Published 21 September 2026.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

Overall patients were positive about the quality of their care and treatment. Results of the 2026 GP Patient survey were mixed. In questions about access the practice mostly scored above the national average and had improved on their 2025 results. Continuity of care was a notable exception with the practice scoring well below the national average and below their 2025 result. Whilst most of the questions about the way patients were treated by the healthcare professional at their last appointment had improved on the 2025 results, they remained either the same or below the national average. This was corroborated both by the practice’s analysis of complaints and by feedback to Care Quality Commission (CQC). Of the 104 pieces of feedback received by CQC 63 were positive. However, a theme around staff attitudes and how patients were treated by staff was evident in a proportion of the 41 negative items of feedback. The feedback from the NHS Friends and Family Test, showed patients were satisfied with services and the majority would recommend them. There was a patient participation group (PPG) who represented the views of people using the practice. Representatives from the PPG were positive about the information shared with them and managers responses to feedback however, due to lack of planning, meetings were often advertised at short notice and this limited the ability of a wide range of patients to attend.There was an acting chair of the PPG as the practice was having difficulty filling the position permanently.

GP Patient Survey 2026

What registered patients reported

104 completed questionnaires · 14.2% response rate.

71.6%

Overall experience was good

Confidence interval 47.8%–87.4%
73.5%

Experience of contacting the practice was good

Confidence interval 49.4%–88.7%
86.2%

Last appointment met the patient’s needs

Confidence interval 61.7%–96.1%
80.6%

Healthcare professional was good at listening

Confidence interval 56.3%–93%
82.2%

Healthcare professional treated the patient with care and concern

Confidence interval 58.3%–93.9%
91.6%

Patient had confidence and trust in the healthcare professional

Confidence interval 68.7%–98.2%
85.1%

Reception and administrative team were helpful

Confidence interval 60.9%–95.4%
61.4%

Contacting the practice by phone was easy

Confidence interval 37.6%–80.8%
46.5%

Contacting the practice through its website was easy

Confidence interval 19.4%–75.8%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

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Community experiences

Patient reviews of Iridium Medical Practice

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

30 November 2022GoodCQC rating history
20 June 2022GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.