Registered from 28 May 2021.
GP practice · independent evidence profile
The New Surgery
27 Stock Road, Billericay, Essex, CM12 0AH
CQC location 1-10931028725NHS organisation code F81045
A registered address may be where care is managed rather than delivered.
ODS code F81045. Data refreshed 1 September 2026.
Location and contact
27 Stock Road, Billericay, Essex, CM12 0AH
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Responsive
This service is responsive
Caring
This service is caring
Safe
This service is safe
Well-led
This service is well-led
Effective
This service is effective
Latest published evidence
Ongoing Assessment for The New Surgery
Assessment dated 12 January 2024. Published 14 March 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The GP patient survey data regarding access was comparable to the England average, however it was higher than the England average across 3 indicators. The trends over time were either stable or on an upward trajectory. CQC received positive feedback from 16 patients via Give Feedback on Care between April 2023 and December 2023. The practice had reviewed and responded to the GP patient survey data and had taken action to improve.
GP Patient Survey 2026
What registered patients reported
89 completed questionnaires · 29.7% response rate.
Overall experience was good
Confidence interval 68.2%–86%Experience of contacting the practice was good
Confidence interval 55.4%–76%Last appointment met the patient’s needs
Confidence interval 74.8%–91.2%Healthcare professional was good at listening
Confidence interval 66.6%–85.5%Healthcare professional treated the patient with care and concern
Confidence interval 68.1%–86.5%Patient had confidence and trust in the healthcare professional
Confidence interval 74.3%–90.8%Reception and administrative team were helpful
Confidence interval 82.3%–95.4%Contacting the practice by phone was easy
Confidence interval 43.1%–65.2%Contacting the practice through its website was easy
Confidence interval 37.2%–70.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The New Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
26 December 2022GoodCQC rating history
4 February 2016GoodCQC rating history
10 December 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.