Registered from 14 April 2021.
GP practice · independent evidence profile
Durham Dales Health Federation
Unit 26, Innovation House, Longfield Road, South Church Enterprise Park, Bishop Auckland, DL14 6XB
CQC location 1-10711970905
A registered address may be where care is managed rather than delivered.
Organisation code not recorded. Data refreshed 31 August 2026.
Location and contact
Unit 26, Innovation House, Longfield Road, South Church Enterprise Park, Bishop Auckland, DL14 6XB
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Durham Dales Health Federation
Assessment dated 2 December 2024. Published 3 March 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Patients were positive about the quality of their care and treatment. The service used feedback from the NHS Friends and Family Test, for patient feedback. 93.5% of patients said they were likely or very likely to recommend the service to friends and family and 92.3% of patients said they had their needs met. Comments received included words like, efficient, good, quick and friendly service. They had received 79 compliments in the last 12 months for all services provided, these praised staff and thanked them for a good service and care. Complaints to the service were processed and helped to improve care to patients. The commission had received 8 items of feedback via their ‘Give feedback on care’ facility on their internet from patients. Six items of feedback were positive praising staff for providing a good service. Two were negative and were unrelated.
GP Patient Survey 2026
What registered patients reported
Practice-level results will appear when an ODS match is available.
No 2026 practice-level survey result is matched to this record yet. This can happen for non-GP services, closed or newly registered practices, or records without a matching NHS organisation code.
Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Durham Dales Health Federation
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Community services - HealthcareDoctors/Gps
Regulated activities
Transport services, triage and medical advice provided remotelyTreatment of disease, disorder or injury
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
2 June 2022GoodCQC rating history
30 August 2019GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.