Registered from 26 March 2021.
GP practice · independent evidence profile
Bousfield Surgery
Westminster Road, Liverpool, L4 4PP
CQC location 1-10598315346NHS organisation code N82077
A registered address may be where care is managed rather than delivered.
ODS code N82077. Data refreshed 31 August 2026.
Location and contact
Westminster Road, Liverpool, L4 4PP
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Bousfield Surgery
Assessment dated 18 November 2025. Published 30 March 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The provider used feedback from people using the service to make improvements. We did not receive any direct feedback to CQC from Give Feedback on Care prior to this assessment. However, during the assessment whilst on site 2 patients told us about their positive experiences of the practice. We also reviewed the GP patient survey results, and the results were higher than local and national averages for most feedback.
GP Patient Survey 2026
What registered patients reported
82 completed questionnaires · 14.3% response rate.
Overall experience was good
Confidence interval 79.1%–88.6%Experience of contacting the practice was good
Confidence interval 66.4%–78.2%Last appointment met the patient’s needs
Confidence interval 88.7%–95.7%Healthcare professional was good at listening
Confidence interval 91.1%–97%Healthcare professional treated the patient with care and concern
Confidence interval 86.2%–93.9%Patient had confidence and trust in the healthcare professional
Confidence interval 88.6%–95.5%Reception and administrative team were helpful
Confidence interval 87.1%–94.5%Contacting the practice by phone was easy
Confidence interval 50.9%–64.1%Contacting the practice through its website was easy
Confidence interval 22.4%–44.5%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Bousfield Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
4 September 2023Requires improvementCQC rating history
15 December 2022Requires improvementCQC rating history
11 January 2018GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.