Registered from 10 March 2021.
GP practice · independent evidence profile
Voyager Family Health
Farnborough Centre for Health, Apollo Rise, Farnborough, GU14 0NP
CQC location 1-10511851491NHS organisation code J82067
A registered address may be where care is managed rather than delivered.
ODS code J82067. Data refreshed 31 August 2026.
Location and contact
Farnborough Centre for Health, Apollo Rise, Farnborough, GU14 0NP
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Voyager Family Health
Assessment dated 17 October 2024. Published 21 January 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about their experience of care and treatment from the practice. Results from the National GP Patient Survey 2024 showed people felt staff involved them in decisions about their care and treatment appropriately and listened to them. We asked the provider to share details of CQC Give Feedback on Care link on the provider’s website, where people were invited to share their experience of the service with CQC. We received 362 comments from patients. Of the 362, 299 were positive and patient comments indicated high levels of satisfaction with members of the staff team and the care and treatment they had received. Of the remaining comments, 33 were mixed and 30 were negative with the main theme being access.
GP Patient Survey 2026
What registered patients reported
112 completed questionnaires · 28.2% response rate.
Overall experience was good
Confidence interval 61.7%–86.5%Experience of contacting the practice was good
Confidence interval 58.1%–84.4%Last appointment met the patient’s needs
Confidence interval 75.2%–95.3%Healthcare professional was good at listening
Confidence interval 82.6%–98.4%Healthcare professional treated the patient with care and concern
Confidence interval 75.9%–95.6%Patient had confidence and trust in the healthcare professional
Confidence interval 86%–99.3%Reception and administrative team were helpful
Confidence interval 81.3%–97.9%Contacting the practice by phone was easy
Confidence interval 43.6%–73.7%Contacting the practice through its website was easy
Confidence interval 47.7%–79.7%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Voyager Family Health
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
6 December 2022Requires improvementCQC rating history
24 January 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.