Registered from 9 March 2021.
GP practice · independent evidence profile
Camrose, Gillies and Hackwood Partnership
Sullivan Road, Basingstoke, Hampshire, RG22 4EH
CQC location 1-10472984618NHS organisation code J82069
A registered address may be where care is managed rather than delivered.
ODS code J82069. Data refreshed 31 August 2026.
Location and contact
Sullivan Road, Basingstoke, Hampshire, RG22 4EH
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is not always responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Camrose, Gillies and Hackwood Partnership
Assessment dated 28 November 2024. Published 22 May 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test (FFT), showed people’s overall feedback was low in comparison to the National and Regional averages. This indicated it was not easy to get through to their GP and this also applied to accessing their GP via the website. There was an active patient participation group (PPG) who represented the views of people using the service. The practice actively engaged with the PPG every six weeks to provide updates, discussed feedback and supported the PPG in gaining a clearer understanding of the operations within the practice. Some people described how their interaction with the managers led to significant frustration and they did not always feel listened to.
GP Patient Survey 2026
What registered patients reported
170 completed questionnaires · 25.9% response rate.
Overall experience was good
Confidence interval 28.3%–70.6%Experience of contacting the practice was good
Confidence interval 24.8%–67%Last appointment met the patient’s needs
Confidence interval 51%–89.3%Healthcare professional was good at listening
Confidence interval 47.1%–87%Healthcare professional treated the patient with care and concern
Confidence interval 50.7%–89.5%Patient had confidence and trust in the healthcare professional
Confidence interval 60.4%–94.7%Reception and administrative team were helpful
Confidence interval 48.2%–87.9%Contacting the practice by phone was easy
Confidence interval 7.5%–44.4%Contacting the practice through its website was easy
Confidence interval 5.3%–50.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Camrose, Gillies and Hackwood Partnership
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
12 November 2021GoodCQC rating history
28 May 2019Requires improvementCQC rating history
4 June 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.