Registered from 14 November 2013.
GP practice · independent evidence profile
168 Medical Group
168 Locking Road, Weston Super Mare, Avon, BS23 3HQ
CQC location 1-1042925530NHS organisation code L81051
A registered address may be where care is managed rather than delivered.
ODS code L81051. Data refreshed 31 August 2026.
Location and contact
168 Locking Road, Weston Super Mare, Avon, BS23 3HQ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for 168 Medical Group
Assessment dated 2 April 2024. Published 3 November 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Staff spoke to patients and those accompanying them politely, helpfully, and with kindness. People told us they were happy with the standards of care provided and they were involved in decisions about their care and treatment. We received contact from some patients who were unhappy with contact options for the practice, including reaching staff by phone or through digital channels. However, the practice performed above the national average for contacting the practice in the National GP Survey, including significantly better for digital communications. This reflected the practice’s own feedback results, which showed the majority of patients rated the care as good or very good. The practice had an active patient participation group who told us they had a voice amongst the senior team and felt their suggestions and concerns were always listened to and changes made as a result.
GP Patient Survey 2026
What registered patients reported
110 completed questionnaires · 26.8% response rate.
Overall experience was good
Confidence interval 41.7%–82.7%Experience of contacting the practice was good
Confidence interval 44.1%–84.9%Last appointment met the patient’s needs
Confidence interval 59.6%–94.2%Healthcare professional was good at listening
Confidence interval 68.3%–97.8%Healthcare professional treated the patient with care and concern
Confidence interval 57.9%–93.4%Patient had confidence and trust in the healthcare professional
Confidence interval 67.7%–97.7%Reception and administrative team were helpful
Confidence interval 60.3%–94.5%Contacting the practice by phone was easy
Confidence interval 25.7%–69.7%Contacting the practice through its website was easy
Confidence interval 30.7%–78.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of 168 Medical Group
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
9 November 2018GoodCQC rating history
30 April 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.