Registered from 1 July 2021.
Healthcare service · independent evidence profile
RivaHealth Clinics
15-17, Britannia Road, Sale, M33 2AA
CQC location 1-10416131493NHS organisation code VNMVF
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A registered address may be where care is managed rather than delivered.
Area information from the registered record does not establish who funds or commissions this service. ODS code VNMVF. Data refreshed 19 October 2026.
Location and contact
15-17, Britannia Road, Sale, M33 2AA
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for RivaHealth Clinics
Assessment dated 11 August 2025. Published 17 October 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People consistently reported feeling safe in the care of staff. Staff were proactive in advising people on safety, including responsible smoking and secure community access. Safeguarding was a visible priority, with staff confident in escalating concerns and people were reassured by their presence. Staff treated people with kindness, dignity, and respect. Interactions were warm, friendly, and culturally sensitive. People felt comfortable expressing themselves. For example, one person who enjoyed poetry and art was actively supported in these pursuits. Privacy was respected, people had access to lockable bedrooms, and staff balanced safety with personal space. People were encouraged to make choices and maintain independence. Staff guided rather than took over tasks such as cooking and budgeting. Staff promoted confidence and self-esteem by allowing people to do things at their own pace, offering help only when needed. Care plans reflected people’s unique preferences, including carer gender and communication needs. People were involved in planning their care and confirmed that staff understood their individual needs. Staff supported people’s aspirations, such as volunteering and community engagement, reinforcing a sense of purpose and belonging.
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Community experiences
Patient reviews of RivaHealth Clinics
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Homecare agenciesSupported housingMobile doctorsSupported living
Regulated activities
Personal careTreatment of disease, disorder or injury
Specialisms
Caring for adults over 65 yrsCaring for adults under 65 yrsCaring for childrenLearning disabilitiesMental health conditionsPhysical disabilitiesSensory impairmentSubstance misuse problems
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.