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GP practice · independent evidence profile

Matching Green Surgery

49 Matching Green, Basildon, SS14 2PB

CQC location 1-10012177836NHS organisation code F81729
Current overall CQC ratingGoodAssessment dated 3 May 2024
Active registrationRegistered

Registered from 18 December 2020.

Registered address49 Matching Green, Basildon, SS14 2PB

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Essex Integrated Care Board

ODS code F81729. Data refreshed 1 September 2026.

Location and contact

49 Matching Green, Basildon, SS14 2PB

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
62%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
69%

This service is safe

Well-led

Good
71%

This service is well-led

Latest published evidence

Ongoing Assessment for Matching Green Surgery

Assessment dated 3 May 2024. Published 11 September 2024.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. However, there was not an active patient participation group (PPG) in place to represent the views of people using the service. The provider told us they were working with other practices within the Primary Care Network (PCN) to encourage people to engage and help it work as well as it can for patients.

GP Patient Survey 2026

What registered patients reported

104 completed questionnaires · 21.1% response rate.

72.8%

Overall experience was good

Confidence interval 68.4%–76.9%
69.6%

Experience of contacting the practice was good

Confidence interval 65%–73.8%
85.9%

Last appointment met the patient’s needs

Confidence interval 82%–89%
79%

Healthcare professional was good at listening

Confidence interval 74.8%–82.7%
72%

Healthcare professional treated the patient with care and concern

Confidence interval 67.4%–76.1%
85.3%

Patient had confidence and trust in the healthcare professional

Confidence interval 81.5%–88.4%
87.1%

Reception and administrative team were helpful

Confidence interval 83.5%–90%
60.1%

Contacting the practice by phone was easy

Confidence interval 55.3%–64.8%
38%

Contacting the practice through its website was easy

Confidence interval 32.3%–44.1%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Matching Green Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

30 August 2022InadequateCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.